Shipping and Returns

Shipping your package

Orders are generally shipped within 2 days after receipt of payment. They are shipped via CHRONOPOST with a tracking number and must be signed for upon receipt. Once your order is shipped, we send you a link to track your parcel online.

Shipping fees include handling and packing fees as well as postage costs. Preparation fees are fixed, while shipping fees vary according to the total weight of the package. We recommend that you group all your items in one order. We cannot group two orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are appropriately sized and your items are properly protected.

Product Returns

Product returns are processed as defined in the General Terms and Conditions of Sale that you accept when you place an order on the LES FINES LAMES website.